IM Marketing Master
Multi-channel Chatbot / LIVE customer service / Target Audience Message Sending / Precision Marketing Industry-wide customer acquisition Services : Restaurant, fast food, retail e-commerce, brand services, public sector services
Why choose OMObot
Advantages and Features
Clean and Clear Manage Interface
Provide a chatbot setting platform and help to manage member footprints through diversified interaction backend settings in order to personalize marketing. OMObot will be an excellent tool for your digital integrated marketing for store management.
Message center - Manage omnichannel message in one interface
Preset Templates - Provide a variety of scenario templates to choose
Game Management - Provide a variety of custom game settings
Omnichannel support - LINE / Messenger / Instagram / WhatsApp
Chatbot keyword auto-reply
Auto-reply common questions to reduce labor costs.
For product/Message inquiry, setup auto-reply to increase interaction
Tag grouping & Group message
Tagging customers to group by the interaction with chatbot
Customize marketing by tagging to increase repurchase rate
One-on-one Live Customer Service
Live customer service with omnichannel, just on one screen
Real-time response to the individual customer, increase satisfaction
Set Up Flow
Easy, simple and fast.
Add a robot and fill in the relevant binding information.
Create scenario projects and set up auto-replies, continuous conversation scripts and audience tag management.
Set up the menu, conversation scenario and set the tracking tags.
According to the footprints of members, send exclusive marketing messages in groups !
Kabob Apps Integration
OMObot x Tico RUN Service Reservation & Queuing
Channel Exclusive Notification : Online Reservation & In-store Queueing Number Getting / Calling / Cancelling / Feedback Form
- Service reservation
- Key-in information
- Remind notification
- Reservation / On-site check-in
- Key in : check-in number / information
- Get number notification
OMObot x Tabble Reservation & Table Waiting
Channel Exclusive Notification : Booking Success / Order Cancellation / Booking Reminder / Feedback Form
- Remind notification
Customers can scan the QR Code while queueing on-site and receive corresponding waiting and calling notifications in the channel App.